Which of the following is true of a 99.9% defect rate?
a. one incorrect surgical procedure every 10 years
b. two landing errors at major airports every day
c. one aircraft landing in a cornfield each week
d. one correct surgical procedure every year
b. two landing errors at major airports every day
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In a short essay, discuss the difference between comparative and noncomparative scales. Include an example of each scaling technique to support your answer
What will be an ideal response?
John needs to evaluate an annual safety training program that all lab technicians in his company are required to complete. John intends to conduct a system-focused evaluation rather than an intervention-focused evaluation. Select all questions that are appropriate to be investigated in his evaluation.
a. Is the program properly designed to promote safety awareness and behavioral change? b. How well are the lab technicians following the safety guidelines? c. Have the lab technicians’ safety requirements changed since the safety training program was developed? d. How well does the organization’s feedback system reinforce the lab technicians’ safety behaviors? e. Have there been any unexpected positive or negative outcomes since the lab technicians completed the safety training program?
Describe three of the most effective influence strategies.
What will be an ideal response?
That man over at the next table keeps ________ at me
A) staring B) starring