Treasury bonds mature in:
a. 91–364 days
b. 2–5 years
c. 30 years
d. 1–10 years
e. 15 years
c. 30 years
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Engineering design for mass-produced automobiles is classified as a(n) __________-level activity in an activity-based costing system
a. operations b. batch c. unit d. product
Which is correct?
A. If a service desk analyst is aware of a customer using an unauthorized, unlicensed software package for a critical assignment, the analyst should let the customer use the package until the assignment is over and instruct the customer to not use the package again. B. If a customer is late in completing a critical assignment, a service desk analyst may reset his password without proper authorization as long as he logs a ticket and indicates that he has bypassed the proper procedures in the comments field. C. If a new employee has started work, and his user id and password have not been created yet, a service desk analyst should let the new employee sign in using a coworker's id for a maximum of 3 days and log a request to create an id and password for the new employee. D. If a senior level manager, trying to complete a critical project, requests access to data to which he is not authorized to access, a service desk analyst should log the request and follow the proper procedures for granting access.
Matt, a computer salesperson, tells a prospect, "As I described earlier, we have two financing methods available. Which of them do you prefer?" Matt is most likely using which closing method?
A) step-by-step B) special concession C) direct appeal D) multiple options E) assumptive
Which of the following is FALSE about persuasive communication?
a. It is the ability to influence others to accept your point of view. b. It often involves manipulating someone into taking the action favored by the communicator. c. It involves the honest presentation of information. d. It is the organized presentation of information on which a person can choose to act.