Choose the correct word or words in parentheses. Alana (lay, laid) her term paper on the desk
laid
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"Customer service authority" most closely refers to?
a. Determining which aspects of customer service a customer may access b. Determining how a customer may interact with customer service c. Determining how customer service decision-making authority is allocated within the firm d. Determining who within the organization may make contact with the customer
In an option contract, if the right is to make a sale, the option is known as a ________
A. spread eagle B. straddle C. call D. put
Rural Power Utility, Inc, enters into a contract with Shovel Excavation Service to dig up, replace, and rebury Rural's cables in a certain location. Rural advances Shovel 10 percent of its cost. The parties rescind the contract. Shovel's refund of the payment is
a. a penalty. b. liquidated damages. c. restitution. d. a breach of contract.
Customers rely on ____ for product availability, breaking larger quantities into smaller ones, technical advice and service, financial assistance, and suitable assortments.
A. full-line retailers B. limited-service wholesalers C. full-service wholesalers D. commission merchants E. cash-and-carry wholesalers