Understanding the ________ taxes have on purchasing decisions is crucial to reaching personal financial goals in as short a time as possible.
A) change
B) affect
C) authority
D) control
E) detriment
B) affect
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Which of the following is not one of the types of business processes that should be considered, according to Kaplan and Norton, when considering the Process Perspective of the Balanced Scorecard?
A. Innovation processes. B. Customer management processes. C. Regulatory and social processes. D. Business continuity processes. E. Operations management processes.
Discuss service quality as a competitive advantage for a service provider.
What will be an ideal response?
On January 1, a company borrowed $70,000 cash by signing a 9% installment note that is to be repaid with 4 equal year-end payments of $21,607. The amount borrowed is $70,000 and 4 years of interest at 9% equals $25,200, for a total of $95,200, yet the total payments on the note amount to only $86,428. Explain.
What will be an ideal response?
In the context of SERVQUAL, the main online elements of service quality are 1.Tangibles 2.Security 3.Reliability 4. Intangibles 5. Responsiveness 6. Assurance and empathy.
Select one: a. all of the above excluding 5 b. only 1, 3, 5, and 6 Correct c. all of the above excluding 6 d. none of the others e. elements 1, 2, 3, 4, 5, and 6 B Dynamic e-b