In a brief essay, discuss how the development of the printing press changed the world in the 15th and 16th centuries.

What will be an ideal response?


Gutenberg’s development of the printing press and the typemold moved culture from the local community to the regional, national, or international level. It led to standardized books, language, and spelling. It made it much more difficult for governments and the church to control the free flow of information and facilitated events such as the Protestant Reformation and the Scientific Revolution.

Communication & Mass Media

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Customer relations also include the way students are treated at a college and the way police officers treat crime victims

Indicate whether the statement is true or false

Communication & Mass Media

The idea that if a sufficient number of people adopt the innovation, additional adoption of the innovation becomes self-sustaining, assuring future growth is known as ______.

A. late adopters B. early majority C. reciprocal interdependence D. critical mass

Communication & Mass Media

During the _____ step of the systematic group problem-solving method, you might ask questions such as “how many people are affected?” or “What is its history?”

a. identify and define a problem b. analyze the problem c. determine criteria for judging solutions d. generate a host of solutions

Communication & Mass Media

Walter has been feeling ill and goes to his doctor. He begins to detail his symptoms, and the doctor interrupts him to ask additional questions. The doctor does a physical examination and then provides his diagnosis and prescribed course of treatment. What model of patient-provider communication does Walter's doctor seem to be using?

A. collaborative B. competitive C. patient-centered D. physician-centered

Communication & Mass Media