The steps of instructions
A) use short commands to tell a person how to perform a task.
B) use long sentences for clarification.
C) are written in third person and can be present or past tense.
A
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Which one of the following statements is true of listening?
A. It does not play a significant role in quality customer service. B. Most people take the listening skill for granted. C. It is a passive physiological process of receiving sound waves and transmitting them to the brain, where they are analyzed. D. It is synonymous with hearing.
A persuasive email message to promote pop-up blocker software has its central selling point as protection of children from pornography. The central selling point should:?
A) ?appear only when the product is introduced. B) ?appear only at the end to reinforce the requested action. C) ?be reinforced throughout the message. D) ?be implied as the product is described.
Best Deals, Inc. has 13 units in ending merchandise inventory on December 31. The units were purchased in November for $155 each. The price lists from suppliers indicate the current replacement cost of the item to be $161 each What would be the amount reported as Merchandise Inventory on the balance sheet?
A) $2,015 B) $4,108 C) $316 D) $2,093
Sights Unseen, Inc, (SUI) sells telescopes with distinctively designed lenses and mirrors. Later, without SUI's permission, Telescopes Etc. Corporation begins to sell scopes with identical structures of lenses and mirrors. This is most likely
a. copyright infringement. b. patent infringement. c. trademark infringement. d. notinfringement.