Popular opinion polls best exemplify what form of supporting information?
a. statistics
b. brief examples
c. lay testimony
d. liberal
a
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Lorenzo is being interviewed for a customer service position at a retail store. The interviewer asks him to provide a specific example of his customer service skills. The interviewer is asking Lorenzo to __________.
A. provide details of his educational and work background B. list all the customer service traits that he possesses C. tell a brief descriptive story that demonstrates a time he provided excellent customer service D. pretend he is serving a customer and act out how he will assist him or her
When one media company buys another media company of the same type, there is:
a. a horizontal merger b. a vertical merger c. a conglomerate merger d. de-regulation
Air personalities in smaller stations are often expected to be able to come up with acceptable newscasts
a. TRUE b. FALSE
Mariah, Joe's girlfriend, is sad because her dog has just died. That evening, while Joe listens to Mariah talk about the dog, he remembers losing his own cat three years earlier, and he becomes sad as well. He conveys to Mariah that he truly understands her grief. Joe is employing what type of listening?
A. relational B. inspirational C. empathic D. sympathetic