Todd, a sales representative for a textbook publisher, knows the name and direct line of each client's administrative assistant. Which type of software system most likely helps Todd keep track of this information?
A. CRM
B. GIS
C. POP
D. Inventory management
E. Calendar management
Answer: A
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All of the following items are included in research and development costs except
A) legal work in connection with patent application. B) design of prototype models. C) evaluation of a potential new product. D) research aimed at discovery of new knowledge.
If dividends declared per share during 2008 (the base year), 2009, and 2010 are $2.40, $1.80, and $3.84, respectively, the index numbers assigned to 2009 and 2010, respectively, are
a. 75 and 160. b. 60 and 165. c. 180 and 150. d. 133.3 and 180.
Sales approach refers to the time from when salespeople first see the buyer to when they finish discussing the product.
Answer the following statement true (T) or false (F)
Creating change within the social construction perspective means
a. rigidly following the same set of rules through a well-defined process. b. being inventive and creative with how change is achieved, negotiating among stakeholders to produce dialogues. c. following a traditional model from inputs through processes to outputs. d. expressing discontent with current practices in an effort to pressure change.