Avoiders may try to buy time or defuse strong emotions before handling con?ict
Indicate whether this statement is true or false.
TRUE
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In which of the following cells in the sustainability matrix is the organization making a substantial social impact but may have inadequate funding to sustain this level of activity?
A) Cell 1 B) Cell 2 C) Cell 3 D) Cells 3 and 4 E) Cells 1 and 2
Jack Gangi sells ad space for companies that wish to advertise on buses. As he is selling ad space to a local art gallery owner, he closes by saying, "Since you know so much more about color and design than I do, I can learn a lot working with you developing this ad." This is an example of a(n) ________ close.
A. minor-points B. standing-room-only C. alternative-choice D. summary-of-benefits E. compliment
Vijay Menon is a chemical engineer working for Mega Labs Ltd., an international pharmaceutical company, developing a machine designed to analyze chemicals in the blood
The aim of the project is a machine which can analyze up to three chemicals simultaneously. Working on his own time in his laboratory at home, Vijay was able to develop a machine which can analyze six chemicals simultaneously. He applies for patent. Which of the following is true? A) There is no reason why Vijay should not be issued a patent B) This invention is not patentable because it is a device used for a medical purpose. C) Vijay cannot apply for a patent without a patent agent D) If the patent is issued, it will belong to Mega Labs. E) Vijay should be seeking copyright, not patent protection
Why would a blood bank, which pays people for their blood donations and then sells this blood to hospitals, use the name Blood Assurance?
A. Because the assurance dimension of service quality inspires trust and confidence B. Because the assurance dimension of service quality means that the blood donation will be done accurately C. Because the assurance dimension of service quality emphasizes the knowledge of the employees D. Because the assurance dimension of service quality guarantees customer satisfaction E. Because the assurance dimension of service quality negates concerns about tangibles