____________________ is often referred to as the father of Scientific Management

Fill in the blank with correct word


Frederick Taylor

Communication & Mass Media

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When using systematic desensitization as a method of reducing communication apprehension, you begin by trying to relax while visualizing a nonthreatening communicative act

Which of the following situations would be a good choice for your initial visualization? a. You are introducing yourself to a group in which you are the only new member. b. You have been appointed the chairperson of a meeting. c. You are having a casual conversation with a coworker before a meeting. d. You have been asked to make a presentation, but do not have enough time to prepare. e. Your boss has just asked you a difficult question.

Communication & Mass Media

The process by which we gather and analyze information about our listeners and adapt our message to

their knowledge, interests, attitudes, and beliefs is called A. frame of reference. B. audience analysis. C. audience demographics. D. audience bio.

Communication & Mass Media

This connects two claims so that if we accept the first, it becomes more likely we will accept the second

A) rhetorical question B) enactment C) turning the tables D) a fortiori

Communication & Mass Media

In defensive climates, people often listen only to get something with which to score points

Indicate whether the statement is true or false

Communication & Mass Media