Which of the following is communication that takes place among members of a team or a collective about topics such as goals, strategies, and conflict?
a. Interpersonal communication
b. Intrapersonal communication
c. Mass communication
d. Group communication
d
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___________ occurs when groups are so focused on analyzing a problem that they fail to make a decision
a. False consensus b. Minority reports c. Decreasing options d. Analysis paralysis e. Argumentativeness
Mandy liked an observation by Frederick Douglass that "it is easier to build strong
children than repair broken men." She wants to use the idea in her speech, choosing to paraphrase rather than quote the famous author verbatim. What is Mandy's ethical responsibility while presenting that idea? A) Using her own wording removes the need to acknowledge Douglass. B) Even though she's using her own wording, she must give credit to Douglass. C) She should cite Douglass only if Douglass is someone her listeners respect. D) She should quote Douglass verbatim, rather than dare use other language.
Which of the following is a guideline for an effective apology?
a) Deny wrongdoing. b) Justify your behavior by mentioning that everyone does it or that others have done worse. c) Provide excuses. d) Give assurance that it will not happen again.
Which of the following is true about the way people process new information?
A. New information goes immediately into long-term memory. B. New information relates immediately to old information. C. New information is easier to remember when it is abstract than when it is concrete. D. All of the above. E. None of the above.