Which of the following statements is true of knowledge management?
A. Social media hinders knowledge management.
B. It should be a central focus of training design.
C. It involves acquiring knowledge, studying problems, attending training, and using technology only within work.
D. Creating communities of practice and using "after-action reviews" at the end of each project facilitates knowledge management.
Answer: D
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When developing a recommendation for action that might be construed negatively by stakeholders, what technique should be incorporated in the communication?
A) Practical and useful information only B) Factual information that supports the opinion C) Conciseness to save people's time D) Clearly identified concepts E) Persuasive techniques
There are two overall approaches to maintaining data: the traditional file approach-which has no mechanism for tagging, retrieving, and manipulating data-and the _____, which does have this mechanism.
A. database approach B. object-oriented approach C. asymmetric approach D. indexed file approach
Which of the following should be avoided when writing a code of ethics?
a. descriptions of how to act b. descriptions of how not to act c. simple language d. affirmative statements
Which of the following is appropriate for a graphic that complements text?
A) Sectional cutaway views. B) Clip art. C) Line drawing. D) Exploded views. E) All of the above.