Explain why instrumental support is important.

What will be an ideal response?


Instrumental support involves performing tasks for someone. Doing these things goes beyond the completion of tasks and entails personal and relational reinforcement.

Communication & Mass Media

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During a departmental meeting, Donna questions Henry's suggestion concerning how to decrease

turnover by saying, "That's an innovative approach to the problem, Henry, but I'm not sure how it would work for this specific work group" By making this comment, Donna is performing which member role? A) follower B) dominator C) evaluator-critic D) compromiser

Communication & Mass Media

A fallacy that makes claims from insufficient or unrepresentative examples is the __________ fallacy

Fill in the blanks with correct word

Communication & Mass Media

Business to business advertising is different because

a. It is usually a waste of money because purchasing agents all read the same trade magazines b. Most business products are not sold retail but directly to buyers c. Should avoid including television, outdoor, radio and other media usually associated with consumer advertising d. Is always more expensive since there are fewer ways to communicate within each industry

Communication & Mass Media

Which model of communication best describes complex face-to-face communication?

A. interaction B. action C. transaction D. construction

Communication & Mass Media