If the buyer relies on the seller's skill or judgment to select the goods for a unique purpose, an express warranty of merchantability may be created
a. True
b. False
Indicate whether the statement is true or false
False
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The preponderance of the evidence standard of proof is applied in ________.
A. all criminal cases B. all civil cases C. some civil cases D. some criminal cases
SERVQUAL measures the way customers perceive the quality of the service experiences in which five categories?
a. reliability, sympathy, focus, help, and kindness b. reliability, responsiveness, assurance, empathy, and tangibles c. care, speed, focus, kindness, and compensation d. help, speed, feedback, focus, and care
Distinguish between market segmentation and market targeting
What will be an ideal response?
The price of gold since about 1200 AD has been
A. trending upward. B. flat, keeping its value. C. trending downward. D. wildly fluctuating.