Which of the following is a potential consequence of incorrect calculation of employee time for payroll purposes? (Select all that apply.)

A) Federal penalties for not remitting all taxes due
B) Erosion of available cash because of overpayments to employees
C) Increased stakeholder approval due to employee overpayments
D) An increase in legal proceedings initiated by employees


A) Federal penalties for not remitting all taxes due
B) Erosion of available cash because of overpayments to employees
D) An increase in legal proceedings initiated by employees

Business

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Working with customers calls for "emotional labor." This term means that:

A) employees need to vent their frustrations. B) boring, repetitive work makes people more emotional. C) we may be required to display emotions that are not exactly what we are feeling. D) getting mad at customers is normal and to be expected.

Business

Developing a broad vision of a market is the first step in understanding market demand

Indicate whether the statement is true or false

Business

Establishing and communicating the distinctive benefit(s) of the company's market offering, for each target segment is called ________

A) market research B) market positioning C) marketing effectiveness D) market segmentation E) market dominance

Business

Which ethical principle states that the benefit from a decision must outweigh the risks, and that there is no alternative decision that provides the same or greater benefit with less risk?

a. minimize risk b. justice c. informed consent d. proportionality

Business