Answer the following statements true (T) or false (F)
1. Globalization occurs when there is increased economic integration among countries.
2. Financialization can be defined as the increased reliance upon financial markets, motives, results, and institutions, rather than on sales of goods and services, to generate profits.
3. Globalization and financialization are both increasing but relatively independent trends in the world economy.
4. Globalization opens up greater financial opportunities for companies while also adding foreign competition that could potentially reduce financial returns.
5. Financialization increases global integration of business which in turn creates pressure to generate the highest financial returns possible through further free trade agreements and globalization of markets.
1. TRUE
2. TRUE
3. FALSE
4. TRUE
5. TRUE
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A retailer agrees to display a particular brand of shoes in the front of the store and on a special end-of-aisle display in exchange for a price discount by the manufacturer. This is an example of a:
A) trade allowance B) corporate sales program C) cooperative merchandising agreement D) vendor support program
As a service provider, one way to show you respect customers and are eager to assist as they approach is to ________.
A. simply point them in the direction they want. B. continue whatever you are doing so you look busy. C. grab the customer's arm to steer him or her in the right direction. D. stand up if appropriate and offer assistance.
When duties cannot be segregated, the most important internal control procedure is
a. supervision b. independent verification c. access controls d. accounting records
The major distinction between the canned sales presentation and the need-satisfaction approach relates to _____
a. the total time spent with a prospect b. total training costs c. whether the sales presentation is changed to reflect a prospect's needs d. whether order-taker or order-getter personnel are used