According to the Harfield Cognitive Listening Model, the final stage of the circular interaction known as listening is __________.
A. sensing
B. interpreting
C. understanding
D. responding
Answer: D
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Use the following persuasive strategies when audience members agree with you:
excite audience emotions, provide a personal role model, and advocate a course of action. Indicate whether the statement is true or false
Credibility assigned by the audience during your speech is
called __________ ethos. a. derived b. tertiary c. terminal d. initial
A small team attends a meeting to discuss how customer service can be improved. During the meeting, the manager realizes that the members are not interacting enough. So, he starts an argument and all the members begin to actively discuss the issue
Which factor influenced this group communication? a) Conflic b) Groupthink c) Cohesiveness d) Advocacy
A wink is a nonverbal sign in an interaction.
Answer the following statement true (T) or false (F)