According to the Harfield Cognitive Listening Model, the final stage of the circular interaction known as listening is __________.

A. sensing
B. interpreting
C. understanding
D. responding


Answer: D

Communication & Mass Media

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Use the following persuasive strategies when audience members agree with you:

excite audience emotions, provide a personal role model, and advocate a course of action. Indicate whether the statement is true or false

Communication & Mass Media

Credibility assigned by the audience during your speech is

called __________ ethos. a. derived b. tertiary c. terminal d. initial

Communication & Mass Media

A small team attends a meeting to discuss how customer service can be improved. During the meeting, the manager realizes that the members are not interacting enough. So, he starts an argument and all the members begin to actively discuss the issue

Which factor influenced this group communication? a) Conflic b) Groupthink c) Cohesiveness d) Advocacy

Communication & Mass Media

A wink is a nonverbal sign in an interaction.

Answer the following statement true (T) or false (F)

Communication & Mass Media