All of the following are presented in your text as reasons why it is important to study conversation EXCEPT
a. improving our ability to identify our emotions accurately.
b. improving how we communicate in conversations.
c. improving how we communicate in formal contexts.
d. improving how society functions.
e. improving our ability to effectively and appropriately participate in conversations.
a
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Communication is presentational because it is ______.
a. never neutral b. always objective c. not always effective d. always effective
The expert prescriber, a self-described role for PR practitioners identified by Glen Broom and George Smith, is:
a. a supportive, skills oriented model. b. a yes-person model. c. a managerial model. d. an authoritarian and .prescriptive model
What does conducting a question-answer period allow the speaker?
a. Provides chance to control listeners' feedback b. Provides forum for introducing humor c. Provides opportunity to interact directly with audience d. Provides chance to establishinitial credibility
Diversionary interrupting is a form of what?
a. Ambushing b. Monopolizing c. Selective listening d. Defensive listening