Which statement about supply chains is best?

A) New product development is not a supply chain function.
B) If a supplier uses a shipping company to send product to a customer, the shipping company is technically not a supply chain member.
C) Funds in a supply chain flow upstream only.
D) Flows in a supply chain may be managed by an intermediary.


Answer: D

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What type of request message would benefit from more explanation and persuasion than usual?

A) When asking for a favor B) When providing instructions C) When responding to claims D) When confirming information E) When providing instructions

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Which of the following is FALSE about how perceptions can affect the communication process?

a. Perception is limited by the experiences of the sender of the message. b. Messages are filtered through an individual's frame of reference. c. People tend to support ideas that are different from their own. d. People tend to see only things that they want to see.

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It is important to make instructions

A) precise. B) clear. C) both A and B.

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Jann Letran, a Canadian author, wrote a book called The Death of Pie in 2002. It is about an alligator, a giraffe, and an Iroquois baked together in a pie

Hector Lobos – Villa, a Brazilian author, wrote a book in 1979 about a mongoose, an elephant, and an Amazonian aboriginal baked together in a pie. Letram admits that he was influenced by Lobos-Villa's book. Otherwise, the two books are very different – for one thing, they're written in different languages. Assume that Brazil is not a signatory of the Beme Convention but is a party to the copyright symbol followed only by the author's name. Has Latram infringed Lobos-Villa's copyright? A) No. Lobos-Villa's registration was ineffective because it left out the date. B) Yes. It is not necessary to include a copyright notice in Canada. C) Yes. Lobos-Villa came up with this idea first D) No. Lobos-Villa's plot idea is not protected by copyright. E) No. Letram's book is sufficiently different from Lobos-Villa's

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