Explain the influence that culture may have on managing conflict. Discuss at least three
assumptions about conflict that are held by collectivistic cultures.
What will be an ideal response?
Members from different cultural backgrounds have different views of conflict and
different ways of dealing with and managing conflict. Basic cultural values are
important to recognize when you are involved in an intercultural conflict.
Collectivisitic cultures emphasize group rather than individual achievement while
individualistic cultures place more value on individual accomplishment. Collectivistic
cultures see conflict as dysfunctional and think it should be handled confidently and
discreetly. It is seen as a lack of self discipline and emotional maturity. It is damaging
to self respect and relational harmony and should be avoided as much as possible. It
does provide a testing ground for skillful negotiation and ?face saving? and is always
concerned with relational as well as substantitive issues. All processes and outcomes
should be ?win-win?.
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Describe two recommended ways to achieve the first goal and two ways to achieve the second. What will be an ideal response?
Answer the following statement(s) true (T) or false (F)
1. PR practitioners’ work is focused on media relations and relationship management. 2. All PR strategies should support organizational mission and goals. 3. Effective public relations work begins with a planning process that determines which tactics will have the greatest effect on the problem at hand. 4. The ROPE public relations model has more steps than the RACE model 5. Mitigating the effect of bad publicity is typically addressed through advertising.
What are four advantages of using note cards?
What will be an ideal response?
What are the two kinds of noise you might experience as a speaker in a public speaking class context? Define and give an example of each kind of noise you may face. What will you do to manage each type of noise and deliver a quality speech?
What will be an ideal response?