Communication is strategic. In Stage One of a task-oriented group one dominant strategy designed to accomplish the goal of promoting orientation is ______________
A. emotional management
B. elicitation of feelings
C. buffering anxiety
D. asking questions
E. designing a group slogan and logo
ANS: d
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Which of the following demonstrates the idea of reinforcing key ideas nonverbally during a speech?
A. gesturing to emphasize key phrases B. using a phrase like "another important point is..." C. establishing a motive for your audience to listen D. using an interpreter
In a study of the effectiveness of a public relations campaign on students at a local university, the researcher randomly selects a sample from four different subpopulations of the total population of students: first year students, second year students, third year students, and fourth & fifth year students together. What sampling method is this researcher using?
a. stratified sampling b. quota sampling c. systematic sampling d. cluster sampling
During her interview with the dean of students, Masha asked, "Would you mind expanding on that last point a little bit more?" What type of interview question was Masha asking?
a. open-ended question b. closed-ended question c. probe d. unethical interview question
When measuring the strength of consumers’ beliefs about the benefits of drinking orange juice fortified with calcium, John decides to use a bipolar scale running from -3 to 3. What is one potential benefit of using this scale?
a. participants can score beliefs they do not have as zero which will take them out of the equation b. the scores are easier to tabulate c. participants have more response options d. negative values have a high correlational effects