Which of the following statements is FALSE with regard to mass service?
a. The customization of the service is negligible.
b. There is limited contact between customer and service provider.
c. The volume of service is low.
d. The intensity of labor required is high.
c. The volume of service is low.
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Answer the following statement true (T) or false (F)
Which statement best describes how the cash flow statement differs from the income statement?
A. The income statement records sales and expenses when they happen, not when cash is actually exchanged. The cash flow statement records cash inflows and outflows when they actually occur. B. The income statement records income, as it comes in, while the cash flow statement records cash from sales. C. The income statement keeps track of cash when sales are made. The cash flow statement keeps track of cash after sales are made. D. The cash flow statement also includes the current market value of assets.
Attracting new customers is often more difficult and expensive than retaining existing ones
Indicate whether the statement is true or false
It is often costly, difficult or even impossible to inspect an entire sample. When that is the case, it is best to inspect the population
Indicate whether the statement is true or false