Strong verbs ____________ sentences
a. clarify
b. elaborate
c. solidify
d. shorten
d
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The following are principles for building a successful frequency or loyalty program, except:
A) exclude less valuable customers through data mining B) design the program to enhance the value of the product C) calculate the full cost of the program D) design a program that maximizes the customer's motivation to make the next purchase
Rob’s team has to arrive at a decision about the upcoming national employee meeting. They have decided to take all suggestions from team members, regardless of the large number of ideas they may generate and to give every one of them consideration, Rob’s team has decided to use what technique?
A. round-robin B. majority wins C. “spit-in-the-ocean” D. brainstorming
Juan's business delivery truck is destroyed in an accident. He paid $40,000 for the truck, and $30,000 of depreciation has been deducted during its period of use. The insurance company pays Juan $32,000 due to the accident. What is the minimum amount that Juan must spend on a new truck to avoid any gain recognition?
A. $10,000 B. $32,000 C. $40,000 D. $22,000
___________refers to organizations making personnel decisions based on factors unrelated to the job or to a person’s performance.
a. Bias b. Discrimination c. Stereotype d. Affirmative Action