Lea is shopping for low-calorie frozen dinners to take to work for lunch. Lea has always been mindful of the total calories and the number of fat grams in these dinners. However, after reading an article about the high sodium counts in frozen meals and the maximum grams of sodium a woman should eat daily, she now pays attention to the sodium as well. The changes in Lea's thought processes and behavior caused by this information are called
A. learning.
B. attitude formation.
C. patronage motives.
D. personality.
E. motivation.
Answer: A
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Gerald's Tire Store sets itself apart from competitors by the extra attention it pays to its customers. To retain customer loyalty, it provides fast, courteous service in a clean, professional-looking environment. Gerald's has used this strategy for over 40 years, expanding to 15 outlets. Gerald's Tire Store uses a ________ macro strategy.
A. supply chain excellence B. locational excellence C. customer excellence D. product excellence E. diversification excellence
Organizational objectives should do all of the following EXCEPT:
A. be stated in terms of expected results. B. provide direction to an organization. C. become the basis upon which the corporate mission is defined. D. enhance the sense of purpose for members of an organization.
Suppose that you purchased a machine several years ago for your company. You recently sold the machine for more than you paid. This is an example of a
A) capital carry-forward. B) non-taxable gain. C) capital gain. D) windfall. E) none of the above.
Simpson is an employee of United of Nowhere Insurance. He is also an agent for them. Based on these facts, what type of insurance company MUST United of Nowhere be?
A) Direct writer B) Life and health C) Stock D) Property and casualty