When there is conflicting data, technical communication should:
a) gloss over opposition or contrary data.
b) include the full spectrum of opinion.
c) dumb down the content through simplification.
d) use jargon even if it is obscure.
ANS: b
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conclusion" to a. create an impact one last time. b. elicit a response from his audience. c. signal the end of his speech. d. summarize the main points of his speech.
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True False
_______________ provides a personal benefit that ensures continued audience attention
Fill in the blank(s) with correct word