In all four sales presentation methods, the salesperson is most likely to dominate the conversation during the ________ stage.
A. approach
B. presentation
C. preapproach
D. close
E. prospecting
Answer: D
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What depicts the most complex bargaining structure in collective bargaining?
A. a teachers' union representing a large city's school district B. a craft union representing employees in two facilities of one company C. a carpenters' union representing the employees of one construction firm D. a craft union representing one facility E. an industrial union representing all hourly employees of several companies
Which of these is difficult when Agile Project Management is used?
A) Fixed-price contracts between customers and the project organization B) Altering or updating the project requirements C) Knowing for certain that the software is working as you progress through the project D) The frequent rescoping of a predictable project becomes wasted expense as it won't deliver added benefits.
Which of the following refers to ‘a paradigm in which all the objects around us could be connected anytime and anywhere’?
a. Internet of Things b. Smart devices c. Gateway d. Crowdsourcing e. Web 3.0
Which of the following statements about relationship surveys is true?
A. Relationship surveys are not statistically valid even though they are very useful to service providers B. Relationship surveys should be conducted weekly C. With relationship surveys, the same respondents should be used each time the survey is administered D. SERVQUAL is a type of relationship survey E. To be reliable and valid, the relationship survey should be administered to all of the service provider's customers