In the services industry, marketing success often leads to success in the marketplace because:
A) there are often few objective measures to compare competitors.
B) there are often few other areas where company can spend.
C) the rivalry is limited in the service industry.
D) most of the services are sold without employing many salespeople.
A
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Chapter 9 of your textbook identifies three elements of competencies in a community of practice. These are a sense of joint enterprise, relationships of mutuality, and a shared repertoire. The need for a person to understand and share what it is that their community is about, and how they can contribute to their community of practice, is an example of _____________.
a. A sense of joint enterprise b. Relationships of mutuality c. A shared repertoire d. None of the above
What is quality control? Which two areas do supervisors focus on when they look for high-quality performance to reinforce or improvements to make? Describe each.
What will be an ideal response?
Who among the following is subject to the regulations of the Drug-Free Workplace Act of 1988?
A. Holly, who is a fashion designer and runs her own line of garments B. Carla, who works as a senior accountant at a private law firm C. Brett, who is a truck driver and transports armaments to military bases D. Allen, who works as a bartender in a famous pub
Sleeprite Mattresses Inc. wants to become the largest and most profitable mattress supplier in a three-state area. To do this, Sleeprite should try to create the smallest possible difference between the value that its mattresses create and the expense that the company must spend to produce the mattresses.
Answer the following statement true (T) or false (F)