____________________ is a method to reduce speaking anxiety by guiding speakers through imagined positive speaking experiences

Fill in the blank(s) with correct word


Positive visualization

Communication & Mass Media

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Most of the telephonic use for conflict management has developed around landline phones. What are the characteristics required for a telephonic mediator?

a. Must be skilled in active listening. b. Must have rapport building skills. c. Must be able to understand silences and tones. d. All of the above.

Communication & Mass Media

__________ is a necessity for effective group communication in both face-to-face and virtual meetings

a. Interdependence b. Interruption c. Interaction d. Individualism e. Insightfulness

Communication & Mass Media

When an effort is made to make a sample representative by selecting names from a sampling frame following a pre-determined pattern, such as picking every fourth name, the sampling technique is known as ________

A) simple random sampling B) systematic sampling C) cluster sampling D) cross-tabulation sampling E) a census

Communication & Mass Media

Attribution errors such as the fundamental attribution error and the self-serving bias may lead us to incorrectly

a. perceive that someone is personally responsible for his/her misfortunes. b. take unrealistic credit for what we do well. c. minimize personal responsibility for what we do poorly. d. interpret someone's personality based upon her/his behavior. e. All of the above

Communication & Mass Media