Answer the following statement(s) true (T) or false (F)
The standard deviation is sensitive to extreme scores.
ANS:T
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Employees selling tangible items must gain knowledge of their products
a. by reading material provided by manufacturers. b. by listening to customers talk about how products are used. c. by studying the products of the competition. d. all of these choices.
High-quality software cannot result from low-quality code because code is ________/
A) the brick and the mortar of a software product B) too easy C) too difficult D) irrelevant
Which of the following is designed to help a firm almost entirely reduce product and service defects?
A. Six Sigma B. ISO 27001 C. ISO 14000 D. TQM E. ISO 22000
A company is initiating a work/life program to reduce burnout and stress among its employees. Which of the following should be a part of the program?
A. Job enlargement B. Job sharing C. Fixed work schedules D. Outplacement activities