Which concept below is a phenomenon in which emotions experienced by one or more individuals in a work group spread to the others?
A. emotional contagion
B. emotional intelligence
C. emotional affect
D. emotional labor
A. emotional contagion
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Assume that during the physical count of the inventory of a large corporation for this year, $450,000 of merchandise was counted twice. The error was not detected, and the financial statements were prepared. Identify the individual statements that would be affected and explain the effect the count error would have on each. (Omit income tax considerations.)
Which of the following statements regarding "quality" is true?
A) Over the past 20 years or so, the demand by customers for quality products and services at an affordable price has drastically changed the way companies do business. B) Improving quality increases sales through higher customer satisfaction and demand, reduces costs, and increases the long-term profitability of companies. C) Companies have focused on improving the quality of the products or the services they sell through a variety of initiatives, such as total quality management (TQM), market-driven quality, and strategic quality management. D) All of these are true.
Maki plans to sell 10,000 units of a particular product during July, and expects sales to increase at the rate of 10% per month during the remainder of the year. The June 30 and September 30 ending inventories are anticipated to be 1,100 units and 950 units, respectively. On the basis of this information, how many units should Maki purchase for the quarter ended September 30?
A. 31,850. B. 33,250. C. 32,150. D. 32,950. E. None of the answers is correct.
One of the most stressful and pressure-filled tasks of the marketing manager is attempting to set the right price. Specify three aspects of the current pricing environment in consumer markets that have contributed to the difficulty in setting correct prices.
What will be an ideal response?