Which of the following behaviors might be considered poor etiquette while interacting with a disabled person?
A) Assuming that a person with a physical disability needs help.
B) Waving your hand to capture the attention of a deaf person.
C) Placing yourself at the eye level of a wheel-chair user.
D) Speaking directly to a person with a disability, not to the person's companion.
Answer: A
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Taylor was disciplined for sending a personal email using a company computer. When he reviewed the employee handbook, he could find no mention of this being an infraction. When he brought this up with his manager, he was told that he “should have known better.” The discipline of Taylor appears to violate the __________ rule for effective discipline.
A. clearly communicate the standards and code of conduct to all employees B. be sure that the punishment fits the crime C. document discipline D. discipline in private E. monitoring
Technical skills can be learned on the job. ____________ are learned throughout your life.
a. Human skills b. Leading skills c. Management skills d. Emotional skills Learning Objective:
Dates are necessary in memos only when the memos will be filed for future reference
Indicate whether the statement is true or false
Which of the following statements is true of defenses to a strict product liability action?
A) Product misuse is available as a defense to a strict product liability action. B) Assumption of the risk is not permitted as a defense to a strict product liability action. C) The state-of-the-art defense is generally allowed in a strict product liability action. D) The state-of-the-art defense in a strict liability action requires testimony from an expert witness.