Which type of charitable nonprofit organizations is the least professionalized?
A. religious
B. advocacy
C. environmental
D. arts and culture
A. religious
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In the close of a message that is refusing a request, which of the following would be most positive and promote goodwill?
A) Proposing a solution B) Creating options for future business C) Focusing on benefits D) Focusing on a meaningful apology E) Proposing an alternative
The balanced scorecard measures financial and nonfinancial performance of a business. The balanced scorecard measures four areas. Identify one of the following that is not included as a performance measurement
A) Internal Process B) Financial C) Innovation and Learning D) Employees
Choose the correct word or words in parentheses. The speaker is (almost, most) finished with her remarks
If a work group becomes stuck on its way to becoming a work team, the leader should ____________.
a. replace selected group members b. become more task oriented c. allow the group to argue d. engage in goal-setting and give feedback