During his performance appraisal, Julian mentioned that he was having difficulty keeping client records up to date because the computer system was antiquated. As a result, the department decided to replace both the software and hardware in Julian’s department. As a result, Julian’s department’s performance increased. This is an example of the _______ reason for conducting performance appraisals.
A. communication
B. decision making
C. motivation
D. ranking
E. punishing
A. communication
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A business's market share is 6% and it has a share development index of 72. Calculate its share potential index
A) 14.6% B) 22.8% C) 36% D) 18.5% E) 8.3%
In a persuasive message, showing your own emotional commitment to the idea that you want your audience to commit to ________
A) tends to undermine its persuasive impact B) will make your message more persuasive C) is inappropriate and unprofessional D) is not recommended in most cases E) makes your audience think that you have a selfish motive behind suggesting this idea
Expenses to promote sales by displaying and advertising merchandise, make sales, and deliver goods to customers are known as:
A. General and administrative expenses. B. Selling expenses. C. Non-operating activities. D. Purchasing expenses. E. Cost of goods sold.
Which of the following is recommended during delivery of a presentation?
a. Watch the audience for feedback and make appropriate adjustments in the length and content of your speech. b. Stay behind the lectern, rather than causing distraction by moving around. c. Make eye contact with every person in the audience, even if only for a second. d. Keep breathing shallow and regular through your nose and mouth.