Which of the following is an advantage of using a sales force automation system?
A) lowers sales team training costs
B) records major competitor's sales
C) eliminates the need for an inside sales force
D) eliminates employee attrition
E) improves customer service
E
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H&A is a retail chain that specializes in selling goods at very low prices. To achieve this, it stocks a very narrow assortment of basic necessities and offers customers a "no-frills" shopping experience. H&A is an example of a(n) ______
A) off-price B) specialty C) hard-discount D) superstore E) convenience
_____ is a process whereby a consumer notices certain stimuli and ignores others
a. Stimulus generalization b. Selective exposure c. Cognitive dissonance d. Selective retention
Just-in-time systems make demands on layouts, including the need for:
A) distance reduction. B) increased flexibility. C) reduced space and inventory. D) cross-trained, flexible employees. E) all of the above
Managers with an ethnocentric attitude do not trust foreign employees with key decisions or technology.
Answer the following statement true (T) or false (F)