The Detroit Tigers, a professional baseball team, prohibits the sale and consumption of alcohol in the "Family Section" of Tiger Stadium. The Detroit Tigers are:
A. Defining customers' jobs
B. Positioning customers
C. Rewarding customers
D. Educating customers
E. Managing the customer mix
Answer: E
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Which of the following consists of an organization's planned effort to help employees acquire job-related knowledge, skills, abilities, and behaviors?
A. training B. benchmarking C. attrition D. compensation E. recruitment
This question has multiple parts; be sure to answer each one. First, explain how a company's approach to planning and its mission become translated into action plans. Second, imagine that you have just purchased a local ice cream/yogurt store. There are three other similar stores in the city, and yours is the smallest. Write a mission statement and a vision statement, and create an action plan for achieving your vision.
What will be an ideal response?
Which of the following statements is FALSE about brainwriting?
a. Individuals generate their ideas in writing. b. It is an effective alternative to traditional brainstorming. c. It combines the benefits of individual and group creativity. d. It cannot be conducted virtually.
In France v. Southern Equipment Co, where France, after falling off a roof, sued Southern Equipment Co who had employed Quality Metal Roof, a company that contracted with France's employer, Royalty Builders, to build them a new metal roof for exposing him to the inherently dangerous job of roofing, the appeals court held that:
a. Southern Equipment was liable because they engaged Royalty Builders to do the work b. Southern Equipment was not liable because they engaged Royalty Builders to do the work and in doing so passed the liability to Royalty Builders c. Southern Equipment was liable even though they did not engage Royalty Builders to do the work d. Southern Equipment was not liable because they did not engage Royalty Builders to do the work and they had no control over Royalty Builders e. Southern Equipment was not liable because France was a minor and should not have been working in construction