The transportation mode with the highest dollar value of freight in the United States is:
A) water.
B) rail.
C) highway.
D) pipeline.
Answer: C
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The ultimate goal of customer relationship management is customer loyalty.
Answer the following statement true (T) or false (F)
Podcasts are ________
A) digital representations of animated pictures B) dynamic advertisements that change color and fonts while being displayed C) advertisements that pop up between Web pages D) digital media files created for playback E) advertisements that alter the contents of the Web page
A person will generally confess when
a. The interviewer repeated states that he or she is guilty. b. They perceive the benefits of confession outweigh the penalties, c. The accuser has evidence that probably the accused has committed an offense. d. The accuser conveys that the accused is really a "good person" who made a mistake.
Referencing is essential when material is quoted from a source and is optional when paraphrasing
Indicate whether the statement is true or false