In the ______ conflict stage of the conflict process, people engage in behaviors that provoke a response?

A. antecedents
B. perceived/felt
C. manifest
D. outcomes


B. perceived/felt

Business

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Which of the following is an advantage of a guarantee for the organization?

a. It forces managers to supervise the guest experience carefully. b. It forces employees to worry about the guest experience. c. It pinpoints exactly where the service failed. d. It saves the organization money.

Business

The Z-Top Shoe Company asked their Learning and Development Manager, Ishya, to evaluate Z-Top’s Product Knowledge program. Ishya and her team produced a SOW that was signed by the Learning and Development Director and included input from many other stakeholders. During the period when Ishya’s team developed their evaluation proposal, three key stakeholders including the department director left the company and were replaced by a new director who had not worked for Z-Top before. Ishya asked her new director, Ron, for an appointment so her team could present their evaluation proposal. Ishya explained that her team was preparing to investigate three important dimensions of the program in order to identify areas to improve, if any. “Where did these dimensions come from? Who decides

what’s important?” Ron wanted to know. Ishya promised to explain during her presentation. Which section of the team’s proposal should they be sure to emphasize when presenting to Ron? a. organization b. program and stakeholders c. evaluation methodology d. feasibility and risk assessments

Business

Aloe Company reports its income from its investment in Palm Company under the equity method. Aloe recognized income of $125,000 from its investment in Palm during the current year. Palm declared and paid dividends of which Aloe's share was $25,000 during the current year. The effect of these activities on the operating section of the statement of cash flows of Aloe Company prepared for the

current year under the indirect method would be a. an increase of $125,000. b. a deduction of $125,000. c. a deduction of $100,000. d. an increase of $100,000.

Business

U.S. GAAP classifies all of the following as investing activities on the statement of cash flows except for

a. cash inflows from selling manufacturing equipment. b. cash outflows from purchasing bonds (intended to be held to maturity) of other entities. c. cash outflows to lender for interest. d. cash inflows from selling a (long-term) portfolio of equity securities of other entities. e. cash outflows from buying manufacturing equipment.

Business