The third stage of a crisis is known as ________

A) the cleanup phase
B) the point of no return
C) the critical moment
D) when things return to normal
E) the warning stage


Answer: A

Communication & Mass Media

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A story should have a title to help you focus on your

presentation's purpose. Indicate whether the statement is true or false

Communication & Mass Media

Some people call the late Yasser Arafat a "terrorist," both fearing and reviling him. Some people call him a "freedom fighter," both loving and praising him. The use of these words to describe or evaluate Arafat reflect the power of words to __________.

A. create perceptions B. influence actions C. make relationships D. build barriers

Communication & Mass Media

Because ceremonial speeches fall into a special category of speech types, it is not necessary to establish your credibility within your speech

Indicate whether the statement is true or false

Communication & Mass Media

Which of the following is NOT a means of resisting persuasion?

A. verification B. avoidance C. acceptance D. skepticism

Communication & Mass Media