The Wright Line test is a standard of proof used to determine:
A. Whether race or gender discrimination has occurred
B. Whether an employer has unlawfully retaliated against an employee for union activity
C. Whether an employee has violated an employer's policies
D. Whether an employer's discipline and termination process has been applied consistently
B. Whether an employer has unlawfully retaliated against an employee for union activity
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What is a typical first response in the progressive discipline system?
A. termination B. official spoken warning C. unofficial spoken warning D. temporary suspension with no written notice E. written warning with threat of temporary suspension
A department may accumulate gross profit information by maintaining
a. separate general ledger accounts for each element (account); b. one general ledger account for each element (account); c. a master chart of accounts for the business; d. both A and B; e. none of these
In an organization with level one specialists, which is true?
A. They typically maintain in-house developed software. B. They typically receive and log all customer contacts. C. They resolve routine incidents and service requests. D. They may represent the service desk on process improvement teams.
Congress passed the ________ to address the problem of a party using a name similar to or close to, but not exactly identical to, a holder's trademark name and who either sells other goods or services than the trademark holder sells, or misuses the name.
A. Federal Trademark Dilution Act B. Lanham Act C. Telecommunication Act D. Economic Espionage Act