According to Duck and McMahan, talk serves these three functions for relationships.

a. Instrumental, polemic, pragmatic
b. Instrumental, expressive, pragmatic
c. Instrumental, indexical, essential
d. Instrumental, essential, minimalist


c. Instrumental, indexical, essential

Communication & Mass Media

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_____ is speech that is responsible, honest, and tolerant

Fill in the blanks with correct word

Communication & Mass Media

People learn better when they are ________

A) lectured on a subject B) motivated C) interrogated D) alarmed

Communication & Mass Media

Which term is used by Benoit to describe a company that admits guilt and apologizes for a problem?

a. compensation b. mortification c. differentiation d. minimization

Communication & Mass Media

“Glomarization” means that an agency:

a) must confirm the existence of a record; b) must deny the existence of a record; c) sends all records asked for by a requester; d) neither confirms nor denies the existence of a record; e) none of these are correct.

Communication & Mass Media