In persuasive speaking, the most difficult aspect of active listening

for most audiences is withholding quick evaluation.

Indicate whether the statement is true or false


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Communication & Mass Media

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“Jay is a nice guy, but it’s really annoying that he’s such a gap filler,” says Felipe. Based on Felipe’s description, you can deduce that Jay ______.

a. talks and talks without interruption b. listens to only some parts of the conversation but not others c. interrupts stories to guess the endings d. interprets innocent comments as personal attacks

Communication & Mass Media

One tip for manuscript speaking is to add more keywords and phrases to your outline (not full sentences) so you have more cues to aid your memory

Indicate whether the statement is true or false

Communication & Mass Media

Identify the strategies you should use to improve your listening competence. Which one would be most

beneficial for your specific listening goals? What will be an ideal response?

Communication & Mass Media

According to the text, when critics of the experimental method raise the point that many

experiments are “artificial” and that results cannot be generalized to any meaningful situation outside the lab, they are expressing a concern about which type of experimental validity?

a. statistical validity b. internal validity c. external validity d. construct validity e. the theory of mood-management is completely disconfirmed

Communication & Mass Media