The art of conversation ________
A) can be learned with determination
B) is something you are born with
C) is rarely worth it in the end
D) takes a lifetime to master
A
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List and describe the four different types of workplace relationships
What will be an ideal response?
You do not get along very well with your boss but you want to make things better. According to expectancy violations theory, which of the following strategies would be the most appropriate choice?
A. asking her out to lunch, bringing her coffee, and doing her small favors every day B. talking and laughing with her circle of friends to try and make them like you C. explaining to your boss how much better you are than all of your coworkers to gain her respect D. remaining civil and polite and gradually becoming friendlier over time
_____ is the use of extreme exaggeration, as in "I'm so hungry I could eat a horse."
A) Alliteration B) Hyperbole C) Irony D) Personification
What is the term for the person who gets the discussion back on track when a group digresses?
A. Information giver B. Agenda setter C. Expediter D. Clarifier