In a design day capacity for an amusement park, when the capacity is ______, the quality of the experience is ______.
a. met; at a high
b. exceeded; diluted
c. empty; high
d. met; increased
b. exceeded; diluted
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In which of the following types of research are convenience samples appropriate to use?
A) descriptive research B) causal research C) exploratory research D) survey research E) any research where the goal is to draw population inferences
If a medium-sized service desk wants a system with enhanced trouble ticketing and management reporting capability, the ability to log "quick tickets," support for change management and configuration management processes in a limited manner, and automated escalation and notification capabilities, a(n) ____ is probably the best solution.
A. homegrown incident management system B. commercially developed incident management system C. integrated ITSM solution D. enterprise solution
Andrea needs to find a kennel for boarding her son's dogs. There are several different kennels in her community, and Andrea believes all of them to be basically alike. The only feature she is genuinely concerned about is low price. For Andrea, the kennel for boarding dogs would be classified as a(n) _____ product.
A. specialty B. unsought C. heterogeneous shopping D. basic convenience E. homogeneous shopping
________ detail steps in the normal flow that consist of discrete sub-steps
A) Alternate flows B) Exception flows C) Normal flows D) Sub-flows