A staff nurse tells the nurse manager, "I don't know how you do it. You manage the unit, work extra shifts, and have so many people depending on you and yet you seem so calm and in control." What explains this nurse's perception?

1. Nurse managers don't do much direct client care, so their work is predicable.
2. The staff nurse is trying to manipulate the manager.
3. The manager has excellent coping skills and high stress tolerance.
4. Some people do a very good job of hiding their stress.


3
Rationale 1: A nurse manager's work is no more predictable than that of a staff nurse.
Rationale 2: There is no indication that this nurse is not being honest in this assessment.
Rationale 3: Some people seem to thrive on stress, but close examination reveals that they have developed excellent coping skills to go along with their ability to tolerate high stress levels.
Rationale 4: While some people can hide their stress for a time, it usually will begin to show in poorer work performance, attitude, or health issues.
Global Rationale:

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