Regarding the volume of international trade, exports of U.S. goods and services ___________ in 2014.
A. exceeded $24.5 trillion
B. were $2.3 trillion
C. were nearly $1.0 trillion
D. reached $1.6 trillion
E. were nearly $5.0 trillion
Answer: B
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Indicate whether the statement is true or false
Carol is a manager who believes that carefully monitoring and maintaining control over employees is more important than maintaining cordial relationships with them. According to McClelland's needs theory, Carol has a
A. low need for power and a low need for achievement. B. low need for achievement and a high need for affiliation. C. high need for power and a low need for affiliation. D. high need for power and a high need for affiliation. E. low need for power and a low need for affiliation.
After defining the requirements for the new system, the current logical DFD should be modified to reflect the components of the future system. The development team may propose logical design alternatives for the future logical system that may involve derivatives of the following except:
a. internal entities b. Activities c. data stores d. control activities
Which of the following statements regarding customer satisfaction is true?
A) Very satisfied customers usually switch back and forth with competitors' products. B) Over 90 percent of dissatisfied customers lodge complaints. C) Very satisfied customers often buy higher margin products and extra services. D) Dissatisfied customers who complain cannot usually be retained. E) Satisfied customers are very loyal and buy in relatively large amounts.