Which of the following is considered as a Euro stock?
A. A German company selling stock in the United States
B. A Japanese company selling stock in Japan
C. A U.S. company selling stock in the U.S.
D. A German company selling stock in Japan
E. A Japanese company selling stock in the United States
Answer: D
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Import quotas tend to lead to all of the following EXCEPT
a. domestic producers of the imported good being harmed. b. domestic consumers of the imported good being harmed. c. prices increasing in the importing country. d. prices falling in the exporting country.
The way a salesperson phrases the need-payoff question when using the SPIN approach is similar to phrasing in the ________ approach.
A. direct B. opinion C. FAB D. curiosity E. customer benefit
You are the salesperson of an FMCG company. One of your retailers tells you to take back some unsalable goods. You are not sure if the customer's claim is honest or not. You do not want to make the retailer unhappy as he brings you good business. How do you tackle this situation?
A. Ask the customer to avoid being dishonest. B. Return half the merchandise if the customer is correct. C. Apologize to the customer and inform him that you are not sure of his claim. D. Never return the goods if you are not sure that the customer's claim is true. E. Give the benefit of doubt to the customer and return the goods.
Which of the following is FALSE concerning the handshake?
a. The initial handshake in an interview helps to form a favorable first impression. b. Candidates with an impressive handshake are viewed by interviewers as having stronger social skills. c. The handshake is more important for men than for women in making a positive impression in the interview. d. All of the above are true.