What are the differences between formal and informal communication?
What will be an ideal response?
Answers will vary.
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Which of the following facts is TRUE according to the International Listening Association? a. 85% of what we know is learned by listening
b. We spend 50% of our time actually listening. c. We remember 75% of what we hear. d. At least 10% of us have been formally trained to listen.
When a group leader works to organize and develop the group so that its members realize personal satisfaction from working together, the leader is addressing __________.
A. task needs B. content needs C. maintenance needs D. unimportant needs
Jack Abramoff is best known for
A) his ethical behavior in lobbying Congress. B) his ability to defuse crises at minimal financial cost. C) directing the campaign of President George W. Bush. D) being convicted in one of the largest Congressional corruption scandals.
The process of listening to evaluate the quality, appropriateness, value, and importance of the information you hear is known as critical _________
Fill in the blank(s) with the appropriate word(s).