All of the following are key elements of Toulmin's model of argument EXCEPT
A) grounds. B) analogy. C) warrant. D) backing. E) qualifier.
B
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In general, employees should not help a customer if it isn't part of their job and should not volunteer to assist customers unless they ask for help
Indicate whether the statement is true or false
What does “decoding” mean in regard to an audience viewing media content?
A. It refers to the process of figuring out how much money and time went into creating the content. B. It is the thought process of what it would be like to be “behind the scenes” of the content. C. It is a form of hacking that the viewer follows in a science-fiction film. D. It is the process of using implicit knowledge of both medium-specific and broader cultural codes to interpret the meaning of a media text.
When asked to deliver a speech at the last moment, the type of delivery style you will use is
A) impromptu. B) extemporaneous. C) manuscript. D) memorized.
When citing sources in your speech you should
A) state out loud the complete bibliographical information, including publisher and date of publication. B) list all your sources in the introduction, then present the rest of the speech without mentioning them again. C) wait until the conclusion to list all your sources. D) for professional audiences, mention the source's name and credentials, followed by the evidence. E) omit citations during your speech unless you are being graded in an academic classroom.