Outline (list in order) the steps in the mediation procedure a leader (or other designated neutral person) can use when a group has deadlocked over a choice of solutions or policies.
What will be an ideal response?
1. Each side presents its chosen option and arguments supporting this decision. The other side must paraphrase satisfactorily.
2. The designated leader charts the alternatives, with arguments pro and con listed for each option.
3. If agreement has not been reached, the group searches for a creative collaborative alternative.
4. Resolution occurs if a consensus or compromise is achieved. (1 each, up to total of 4 points)
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When African Americans speak one way among white people or in business settings and quite differently at home, they are
a) using jargon. b) bypassing. c) codeswitching. d) accenting. e) culture-jumping.
A case study emphasizing the differences among the four generic types of culture involved the purchase of a:
a. department store b. gun c. fire truck d. city building e. water treatment plant
In a well-developed essay, explain the four ways discussed in the textbook that words have
power. What will be an ideal response?
Cultural intelligence refers to a person's ability to interpret unfamiliar gestures and situations to create appropriate behavioral responses
Indicate whether the statement is true or false