Which type of retailer generally has the most complex organizational structure?
a. diversified retailer
b. small independent retailer
c. chain store
d. department store
a
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Derek is assigned the task of writing a short report on his study of the behavior of the employees in his organization toward their customers in the previous year. The audience for the report is the management of the company. In this case, which of the following formats should Derek use?
A. A letter format B. A memorandum format C. A form report D. A proposal format
A creative environment requires
a. that everyone's ideas be implemented. b. that leaders resist change. c. that followers are encouraged to suggest innovations. d. all of these choices.
A person who intentionally breaks the windows on another person's car can be liable for trespass to goods
Indicate whether the statement is true or false
Which of the following actions is MOST likely to create a wrongful discharge claim?
A. Terminating an employee only if there is an articulated reason B. Setting and following termination rules and schedules C. Documenting all performance problems D. Making exceptions to the rules in unique circumstances